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Do you sell original lawn suits or inspired pieces?
We sell inspired pieces based on original lawn suits. However, we maintain a very high quality standard and use fabrics like pure lawn, chiffon, and organza — making our pieces close to original in look and feel.
Is there any color guarantee?
No, there is no color guarantee on any product, and even the top brands do not offer it. At Siyaab too, even if the product costs ₹15,000, we do not offer color guarantee. That said, complaints about color fading are extremely rare.
I haven’t received a call after placing the order — what should I do?
This usually doesn’t happen, but during busy seasons like Ramzaan or offline store sales, delays may occur. In such cases, you can call or WhatsApp us at 8169359600 (Main Customer Care), 9619614666 or 9082029136 (Muhammad Ali Road Store), 8928084047 or 9920734317 (Jogeshwari Store), and 9103670217 (Hyderabad Store). Some of our female team members prefer chatting on WhatsApp over calls.
Is Cash on Delivery (COD) available?
No, Cash on Delivery is not available at Ayzel by Siyaab as a standard option. This policy helps us maintain order verification, quality checks, and secure processing before shipping. However, we do provide COD in limited areas that are nearby our store locations, depending on availability and delivery feasibility.
What if I receive a damaged product?
At Ayzel by Siyaab, we take quality seriously. If you receive a damaged or defective item, you must share an uncut parcel opening video. Without the video, we won’t be able to process your complaint. If the defect is verified, you can return or exchange the product, and we will bear all shipping charges involved in the process.
What is your store address and timing?
At Ayzel by Siyaab, all physical store operations are handled under our parent company Siyaab Lawn Hub. Ayzel is a child brand and does not have separate stores. You can visit us at the following Siyaab locations:
📍 Mumbai – Muhammad Ali Road (Siyaab Collection)
Address: 56B, Karim Building, Nakhauda Mohalla, Muhammad Ali Road, Mumbai, Maharashtra 400003
Timing: Open all 7 days, 12:30 PM to 9:30 PM
📍 Mumbai – Jogeshwari (Siyaab Collection)
Address: Shop No. 6, Building No. B6, Vaishali Nagar, Jogeshwari West, Mumbai, Maharashtra 400102
Timing: Open all 7 days, 12:30 PM to 9:30 PM
📍 Hyderabad – Abids (Siyaab Collection)
Address: 5-1-688, Bank Street, Troop Bazaar, Sultan Bazaar, Koti, Abids, Hyderabad, Telangana 500001
Timing: Open all 7 days, 12:30 PM to 9:30 PM
📍 Surat – Lalgate (Siyaab Collection)
Address: G-8, Ground Floor, Laxmi Enclave, Opp. Bombay Market Gate No. 2, Lalgate, Surat, Gujarat 395003
Timing: Open all 7 days, 12:30 PM to 9:30 PM
Do you deal in wholesale?
Yes, at Ayzel by Siyaab, we offer wholesale facilities for shopkeepers and resellers who are looking to stock high-quality designer-inspired outfits at competitive prices. For any wholesale-related inquiries, feel free to reach out to our team directly on WhatsApp using the link below:
📲 Click here to WhatsApp us for Wholesale Inquiry
Our team will assist you with product catalogs, pricing, minimum order quantity, and delivery timelines.